There are many reasons why companies choose their managed services provider – while cost and ITIL compliance are important, you also need to think about the following key factors as well:

There are many reasons that you may decide that it is time to find a Microsoft support partner that suits your organisation better. Whatever the reason, in this blog, we will focus on the switching process and how to go about it.

The benefits of implementing a best-of-breed Microsoft Dynamics solution is largely understood by most organisations, but why does it remain a challenge for organisations looking to modernise? 

In this video tutorial, Matt Shearsby gives an introduction to Microsoft Dynamics, focusing on the key features of the user interface.

Companies usually grow through a combination of organic growth and acquisition leading to a complex web of disparate and disjointed processes across multiple systems that have been made do with or mended over time.

This means processes are complicated, can vary and are often difficult to control – requiring a great deal of user input. This adds both overhead and risk to the business.

Dynamics 365 Partners involved in ERP delivery often become complacent about the impact of the changes on the organisation.

This is because partner organisations are several degrees removed from the direct impact and also because they are delivering multiple projects in parallel. For a Dynamics 365 partner, this combines to de-sensitise the consultant from the impact on the people who will be impacted.