How can your housing association make maintenance manageable, cut operational costs, and build stronger tenant relationships using data from IoT enabled devices? 

Say goodbye to damp walls and soaring energy bills. Thanks to the Internet of Things (IoT), housing associations now have access to a proactive, technology-driven approach to solving these challenges.

By embracing IoT as part of a wider solution landscape, providers can enhance tenant satisfaction, improve operational efficiency, and create smarter, more sustainable homes with greater control and visibility over property conditions. This breakthrough technology allows housing associations to identify, monitor and address potential issues before they’re escalated by residents, giving tenants the security and peace of mind that their housing provider is really looking after their home.

In England alone, 450,000 homes are affected by condensation and mould, according to the housing ombudsman. With heightened awareness following recent public health concerns, housing associations are recognising the need for better air quality and safety standards. IoT technology can now help meet these requirements, improving tenant well-being and satisfaction.

Staying ahead of the game

Some housing associations are already taking proactive steps to meet the needs of their tenants and teams, but what does it actually take to implement IoT technology?

Many homes already have IoT-enabled tech.  Modern boilers and heat pumps invariably have sensors that can provide near real time data streams to support analytics. By integrating these existing tools into a broader data & analytics strategy, housing associations can make use of the data they already have to detect and address issues quickly ensuring both safety and comfort for tenants.

IoT can also play a key role in preventing more serious issues like build-ups of mould.

For example, data from a boiler, an energy provider’s smart meter, or in-home sensors can alert housing associations when tenants may be struggling with high humidity and risk of mould developing, enabling early intervention, by tracking indoor temperature, humidity, and air quality. This proactive approach not only meets regulatory requirements but also reduces long-term maintenance costs while maintaining high-quality service.

Your alert system can offer tenants real-time updates via SMS or app notifications. This seamless connection between tenant and association creates a safer, more responsive living environment.

Beyond comfort, IoT offers significant safety benefits. Devices like IoT-enabled smoke alarms, security cameras, and smart locks, when integrated into a housing association’s data platform, provide enhanced safety and peace of mind for tenants and increased protection for housing association property.

Connecting people

IoT doesn’t just improve operational efficiency; it also enhances the relationship between housing associations and their tenants. Traditional outreach often relies on feedback from a small group of vocal tenants, but IoT provides valuable data from every property. This data-driven approach allows housing associations to deliver more personalised services, improve security, and lower tenants’ costs, all contributing to stronger, more connected communities.

Get in touch today to see how we can help your housing association become IoT enabled.