A comprehensive CRM solution that provides a central view of your customers, enabling you to deliver remarkable customer service, sell effectively and market smarter.
Improve your market intelligence, automative business processes and become truly customer-centric with this combined best practice platform to help maximise the value of your technology investments.
Brings people, data and processes together
Increase your organisations’ profitability with automated processes, fast delivery and exceptional customer service
Make data driven decisions and gain faster insights
Improve your reporting and analytics, centralise your data and gain access to KPI dashboards and management information
Build better customer relationships
Get an insight into your prospects buying journey so you can better prepare to meet their expectations and convert a sale
Align your Sales and Marketing team
Work together to better understand your customers’ needs and address these through the right marketing channel
Increase your sales teams productivity
Find and prioritise the right leads and deliver insights where and when your sales teams engage with customers
Do business anywhere with the modernised CRM
Drive results using next generation, multi-channel applications available on all mobile devices
Enhance your customer engagement
Ability to launch multi-phase marketing campaigns across multiple channels to reach your customers
Reduce costs and enhance processes
Focus on the data that matters with real-time reporting across key performance indicators using Power BI dashboards
They bring an in-depth understanding, analysis and independent 3rd party advice that is invaluable when fully engaged with another service provider.
Inciper reviewed the functional use of the Microsoft Dynamics application resulting in new capabilities and features being implemented which delivered significant organisational benefits.
We don’t just see a CRM project in isolation, we look beyond that, advising our clients through business led decision making, with the right technology to best support business growth. We deliver the solution in incremental steps to help ensure business benefits are realised as early as possible.
Working with some of the top companies in the UK, we have broad experience, combined with sector specific knowledge, to ensure we are bringing Customer & Service Engagement best practices.
Get in touch with us to understand how we can support your customer centricity goals and business growth.
