Put your customers at the centre of your business

A comprehensive CRM solution that provides a central view of your customers, enabling you to deliver remarkable customer service, sell effectively and market smarter.

Improve your market intelligence, automative business processes and become truly customer-centric with this combined best practice platform to help maximise the value of your technology investments. 

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Deliver exceptional customer service

Brings people, data and processes together

Brings people, data and processes together

Increase your organisations’ profitability with automated processes, fast delivery and exceptional customer service

Make data driven decisions and gain faster insights

Make data driven decisions and gain faster insights

Improve your reporting and analytics, centralise your data and gain access to KPI dashboards and management information

Build better customer relationships

Build better customer relationships

Get an insight into your prospects buying journey so you can better prepare to meet their expectations and convert a sale

Align your Sales and Marketing team

Align your Sales and Marketing team

Work together to better understand your customers’ needs and address these through the right marketing channel

Reap the benefits of Dynamics 365 Customer Engagement

Increase your sales teams productivity

Increase your sales teams productivity

Find and prioritise the right leads and deliver insights where and when your sales teams engage with customers

Do business anywhere with the modernised CRM

Do business anywhere with the modernised CRM

Drive results using next generation, multi-channel applications available on all mobile devices

Enhance your customer engagement

Enhance your customer engagement

Ability to launch multi-phase marketing campaigns across multiple channels to reach your customers

Reduce costs and enhance processes

Reduce costs and enhance processes

Focus on the data that matters with real-time reporting across key performance indicators using Power BI dashboards

 

Interested in learning how you can improve your operational efficiency and customer experience? Join us for our free webinar:

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Testimonials

They bring an in-depth understanding, analysis and independent 3rd party advice that is invaluable when fully engaged with another service provider.

Martijn Brons

Global ERP Director, Howden Group

Inciper reviewed the functional use of the Microsoft Dynamics application resulting in new capabilities and features being implemented which delivered significant organisational benefits.

Nicole Raabe

Head of Accounting and Taxes, Transporean GmbH

 

Find out how Inciper helped create a fully integrated solution for Achilles through Microsoft Dynamics 365 CRM:

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Why Inciper?

We don’t just see a CRM project in isolation, we look beyond that, advising our clients through business led decision making, with the right technology to best support business growth. We deliver the solution in incremental steps to help ensure business benefits are realised as early as possible.

Working with some of the top companies in the UK, we have broad experience, combined with sector specific knowledge, to ensure we are bringing Customer & Service Engagement best practices.

Get in touch with us to understand how we can support your customer centricity goals and business growth.

 

Book a free 30-minute consultation with a Microsoft Dynamics 365 expert