Our RAPID approach

Stage 1: Identify

Understanding your company’s vision and the needs of the business is central to our implementation process. In the initial stage, we identify your business processes from the inside out to understand how we can add value. This is our opportunity to drill into your business capabilities – from where you excel, to the areas that need work – to understand what is causing any problems in your processes.

From this initial analysis, we can then prioritise your business requirements against Microsoft Business Applications, creating a delivery roadmap that provides the business with maximum benefits within the shortest period of time. This roadmap allows us to review the capability and capacity of the business and complement the team with the skills required to drive the best value Microsoft Solution implementation possible.

Stage 2: Focus

We can then focus in on each business priority, to ensure we know how to bring the requirement to reality – this could be through training, business change, system or process design. We work together with you as a single cohesive team throughout implementation to ensure that the idea is understood from every aspect.

Utilising standard Microsoft Dynamics functionality, the Microsoft Power Platform and integrating other Microsoft Solutions cohesively into your current system landscape is our key driver. Gaining detailed insight into your business processes, your people and what differentiates you drives an output that delivers the desired business benefits. Our focus throughout this stage is on meeting your business objectives in the most efficient way possible.

From this initial analysis, we can then prioritise your business requirements against Microsoft Business Applications, creating a delivery roadmap that provides the business with maximum benefits within the shortest period of time. This roadmap allows us to review the capability and capacity of the business and complement the team with the skills required to drive the best value Microsoft Solution implementation possible.

Stage 3: Create

With the end goal understood, we begin to deliver the vision, working in partnership with your team to put together the integrated solution that will fit within your business and give you the business benefits that you have identified.

Our goal is to meet your objectives, so business engagement continues to be at the heart of our approach, with our Microsoft Business Application implementation experts providing continuous show and tell sessions, knowledge transfer and solution validation throughout the create process. This not only validates the solution as fit for purpose, but also provides support for you and your team during the necessary change management activities.

Stage 4: Enhance

The incremental approach of our Microsoft Business Application implementation method means that short cycles are continually repeated to create ongoing, value-driven improvement.

This final stage allows us to enhance your solution through continuous improvement. As numerous departments intersect and your processes develop, enhancement is an essential evaluation stage within the cycle. The evolution and structured support provided by Inciper’s dedicated team ensures your users remain in control, with the necessary skills added to continually improve the service they provide.

Stage 5: Transition

On completion of the solution creation, we work with your business to transition the concept into operation. This stage includes user acceptance testing, go-live rehearsals, and training of the user community followed by a transition to the new solution. 

When the Transition stage is complete, your organisation will have all the necessary business processes and solution knowledge required to realise the intended business benefits. Once your initial solution is operational, post-release we work closely with your team to offer immediate hypercare support before handing over to the business as usual support team.